PERFIT WARRANTY POLICY
At PERFIT, we craft paddles with the same precision and passion that defined our legacy in engineering championship javelins. Every paddle is a testament to our commitment to quality, innovation, and artistry. To ensure your complete confidence in our products, we proudly stand behind them with this warranty.
Lifetime Craftsmanship Assurance
Your PERFIT paddle is backed by:
2-Year Limited Warranty: Coverage for defects in materials or workmanship under normal use.
What’s Covered
Material flaws: Delamination, core defects, or manufacturing irregularities.
Structural failures: Handle separation, cracked frames, or edge damage not caused by impact.
Performance issues: Significant loss of grit or spin texture within 6 months of purchase.
What’s Not Covered
Normal wear and tear: Surface scratches, cosmetic scuffs, or gradual grit loss.
Accidental damage: Paddles cracked by impacts, extreme temperatures, or improper storage.
Modifications: Alterations like sanding, repainting, or unauthorized repairs void coverage.
Commercial use: Paddles used in rental programs or high-frequency coaching environments.
How to Claim Your Warranty
Contact Us: Email support@perfitus.com within 30 days of noticing an issue.
Include:
Proof of purchase (order number or receipt).
Photos/video of the defect.
A brief description of the issue.
Assessment: Our team will review your claim within 2 business days. If approved, we’ll cover return shipping and provide a prepaid label.
Resolution: Choose a free repair, replacement, or prorated credit toward a new paddle.
PERFIT reserves the right to deny claims resulting from misuse, neglect, or unauthorized modifications.
Implied warranties (including merchantability) are limited to the warranty period.
PERFIT is not liable for incidental or consequential damages arising from product use.
Our Promise to You
Decades of crafting javelins taught us that excellence isn’t just about materials—it’s about standing by your work. Whether you’re competing in a tournament or rallying at the park, we’ll ensure your PERFIT paddle performs as fiercely as you do.
Questions?
Reach our team at support@perfitus.com.
Crafted for flight. Backed by grit.
Where legacy meets innovation.
Note: This policy applies to purchases made directly through PERFIT or authorized retailers. Third-party sellers (e.g., Amazon, eBay) may have separate terms. Always keep your receipt.